Refund and Returns Policy

Overview

Our refund and returns policy quite different from others traditional e-commerce. Because If we manufacture any items for you/for your company/organization then that items only represent you/your company/organization and that items no longer will be useable for any other personnel or organization.

There could have fewer items could be usable for another personnel or party like stocked item (Hang Tag, Label, etc), solid t-shirt and so on. could be returnable and refundable partially.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded fully.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@dhakapdm.com and we will check it back.

Need help?

Contact us at support@dhakapdm.com for questions related to refunds and returns.

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